Privacy Policy & Accessibility
Two Rivers Motel & Cabins

At Two Rivers Motel & Cabins, we believe every guest deserves a comfortable and welcoming experience. This page explains how we protect your personal information and what you can expect regarding accessibility, both on our website and at our property. If you have any questions, we’re always happy to help.

Privacy Policy

Last updated: 8/28/2025

At Two Rivers Motel & Cabins, your privacy is very important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

Information We Collect

When you book a stay or contact us, we may collect:

Your name, email, phone number, and mailing address
Payment information (processed securely through our booking system)
Guest preferences (such as requesting linens or bringing pets)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

How We Use Your Information

We use the information you provide to:

Confirm and manage your reservation
Communicate important details about your stay
Process payments securely
Improve our services and guest experience

Cookies & Website Data

Our website may use cookies or analytics tools to improve functionality and understand how visitors use our site. This information is anonymous and does not identify you personally.

Data Security

We take reasonable measures to keep your personal information safe. Payment details are handled through secure, PCI-compliant systems.

Third-Party Services

We use Sirvoy as our reservation system, which securely processes payments through Stripe, a trusted global payment provider. Sirvoy does store and encrypt some credit card details for reservation management purposes. This information is protected with industry-standard security, and Two Rivers Motel & Cabins does not have access to or store your full unencrypted card details.

Your Rights

You may contact us at any time to:

Request a copy of your information
Correct or update your information
Ask us to delete your personal data, where applicable

Contact Us

If you have questions about this Privacy Policy, please contact us:
📍 Visit us: Two Rivers Motel & Cabins, Trout Creek, MI

📞 Call us: (906) 852-3541

📧 Email us: tworiversmotelandcabins@gmail.com

Accessibility Statement

At Two Rivers Motel & Cabins, we want everyone to feel welcome and have a positive experience, both when staying with us and when visiting our website.

Our Commitment

We strive to maintain an accessible website that works well for all visitors, including those using assistive technologies.
We aim to provide clear, simple, and useful information about our motel rooms, cabins, rates, and policies.

Website Accessibility

We are working to ensure that our website follows best practices for accessibility, including:

Alternative text for images
Clear headings and structure for easy navigation
Readable fonts and high-contrast text where possible

If you encounter any accessibility issues, please reach out—we are here to help.

Property Accessibility

Our cabins and motel rooms were built in the 1930s–40s, and while we work to provide clean and comfortable accommodations, the buildings are not fully ADA accessible. Some entrances and bathrooms may have steps or layouts that make wheelchair access difficult.

We encourage guests to contact us before booking if they have specific accessibility needs, so we can do our best to accommodate or provide accurate information.